Returns & Refund Policy
At KuKirin Electric Scooter-Official Site, we stand by the quality of our performance scooters and offer a 14-day return window for unused items in their original packaging. We are dedicated to ensuring every rider is satisfied with their gear, providing a seamless process for exchanges or refunds.
Contact Support
Email our official support team with your order number and the reason for the return to receive an authorization code.
Package Your Scooter
Securely pack the electric scooter in its original box, ensuring all accessories, manuals, and chargers are included.
Ship to Warehouse
Affix the provided shipping label and drop the package off at the designated carrier to send it back to our inspection center.
Inspection and Refund
Once our technicians verify the condition of the scooter, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing